Business Continuity

Business Continuity

By providing supply chain reliability, Armstrong demonstrates its Credo of “building trust.”



Three generations of continuity of ownership and operating philosophy have generated consistent, reasonable, annual profits each year since 1957. Armstrong’s foundation of fiscal continuity enables investments in functional continuity, resulting in supply chain reliability. Our disaster recovery objectives are to protect human assets, protect informational assets and provide for continuity of operations.

Data Continuity

Armstrong employs technology and processes to minimize the impact of a disaster and provide for timely recovery within our existing headquarters facility in Memphis, Tenn. In the event this is not possible, Armstrong operates a redundant data center in Dallas, Texas, enabling any service outage to be restored within two hours.

Additionally, UniGroup has a similar contingency plan to support Armstrong and all agents of United Van Lines and Mayflower Transit.

Should technology or software fail, Armstrong can revert to manual processes. While such an action would impair efficiencies, it could be done until no longer necessary.

Operational Continuity

Armstrong has contingency plans to resume operations at other locations should such action become necessary. These plans are maintained and tested on a frequent basis.

In the event of a business disruption or disaster that impairs or destroys our physical operating locations, Armstrong has contracted an outsourced supplier to provide all key elements needed to restore operations quickly, anywhere across North America. Elements provided include: temporary mobile or commercial office space; power generation; computer systems and equipment; and phone and Internet communication.

  • "Armstrong Relocation did not just send us four guys and two trucks; we were the recipients of a team of experienced men who went about their work efficiently, showing extreme concern for the care of our possessions, and even going so far as to concern themselves with my personal health. They were professional, polite, humorous, efficient, fun, and a general pleasure to spend a day with while also getting the job done in the prescribed manner and within the estimated time frame. Thanks again for every courtesy shown us. While we anticipate this will be our last move, with lots of kids, friends, and associates, the name of Armstrong Relocation will be mentioned many times."
    R.F., October 2015
  • "This was an excellent crew. The driver was exceptional and the crew worked hard and efficiently. The two ladies who did our packing were a delight to work with.  They had a sense of humor and were very efficient and careful with our belongings."
    J.B., July 2015
  • "Mike was the loader/driver/team manager of the crew that moved us from South Carolina to Tennessee.  He was outstanding in every way...very professional, punctual and helpful. We can't say enough on his behalf!"
    M.C., June 2015
  • "The driver and moving crew were exceptional. They took extra care to protect all hardwoods and our porch. All of the furniture was blanketed and secured for the move."
    M.S., June 2015
  • "Our driver and crew were excellent. I would trust them with my household any day! They were extremely careful during a stressful time and it was the best move we could have asked for!"
    J.C., August 2015