Armstrong leadership and team members work together to deliver excellence in safety.
We work to continuously improve the safety of our facilities, our equipment and our operations to minimize risk for our clients, our team members and our crews.
Armstrong considers safety to be the cornerstone for its expression of care for all employees, customers and communities.
Armstrong shows its commitment to safety through a multi-layered approach on a regional and national level. Our Risk Management Department employs an enterprise Safety Director who works closely with each agency on compliance, training and general awareness of policy change. Each Armstrong agency has an Agency Safety Representative (ASR) who reports to his/her agency President and is the point of contact for the Safety Director. Our ASRs go through a certification process which includes:
- Safety from the Top Down training
- Hours of Service, Vehicle Maintenance and CSA BASICs training
- Full Regulatory and Policy Compliance training
- Trends Analysis training
- Monitoring Safety Performance training
As a final step, the ASR must complete a Safety Action Plan for his/her agency. With the Safety Action Plan, ASRs keep track of our continuous safety improvements through performance metrics created by the Department of Transportation and Federal Motor Carrier Safety Administration, as well as our own procedures and policies.
Our drug-free workplace, compliance with the provisions of OSHA Safety and Health Standards, a published Health and Safety policy, and compliance with ISO 9001 standards have led us to be recognized with United Van Line’s Impact Award for claims minimization and Fleet Safety Award for overall risk management performance.
We are proud to be in an industry leader in workplace and roadway safety.
Our Customers' Experience
Cris was our contact person and guided us throughout the entire process by answering all of questions and putting us at ease. Raymond and his team did an outstanding job packing our belongings and understanding our needs. Jason and his team Rex, Chase, Carlos and a few names I forgot sorry were the best. Communicated with us throughout focused on the job and no nonsense workers very professional hardworking came in and got the job done. I even inquired if we could hire them again for our next move within a year but unfortunately it won't be out of town a local move. Darn really liked those guys wished they were available would highly recommend them in a heartbeat.R.D.
I was impressed with the professionalism and desire to satisfy the customer shown by each representative of United, including the sales representative, the logistics point-of-contact, and the driver. As stressful as a move such as this can be, United did everything possible to allay my stress at a Covid-19 point in time. I was especially impressed when the driver called a week after I moved-in to see how my mom and I were doing with the unpacking. Ken Schmitt (sales representative) for giving me a fair price and showing up on the load day to make sure everything was starting well. Chris Harmon (Customer Service Manager) for her efficiency and professionalism in the wake of Covid-19. Gerry (the driver) for his calm and reassuring demeanor and for the extra care he took to move my household with very minimal damage. And for his call a week later to follow-up on how we were settling-in to the new home. I thought that was very considerate of him!M.M.
Ricco did a great job supervising the team and overseeing the entire move. He also jumps in to help the team with all aspects of the pack, move, and delivery. Allen is a very hardworking and respectful individual. Jack had a great personality and was very experienced.J.B.
Leo the driver and his crew in Nashville were great. Polite, friendly, entertaining, yet they worked fast.T.S.
My overall move experience was stress free and excellent. Mike and Wendy were wonderful to work with, responsive, timely, prompt, professional and very knowledgeable.D.G.
Rico is an excellent driver / crew chief. Doug was a very competent salesman, and provided me with outstanding guidance and support.E.P.
The driver was great. One man assisted in loading, and two men assisted for delivery and unloading. All three were exceptional. Very friendly, professional and hard-working. They all did an exceptional job.H.W.
Mike the driver marshalled this move with military like precision. Piece ‘o cake!! Great team and made it easy for us.J.B.
United contracted with Armstrong movers in Nashville, TN. The Armstrong employees we wonderful! We like packer Jack so much we considered adoption. Also Richie (the boss and driver of our goods) was excellent! We also felt like our belongings were secure in transport to our new home. Our move was successful....nothing lost nothing broken! Thank you United and Armstrong movers!D.B.
The whole process was rather straightforward. The movers on both ends were helpful and informative regarding what to pay attention to as well as the inventory procedure.E.O.